- You make sure SLAs are met by creating and maintaining excellent standard procedures, meticulous documentation and proper recording of all issues.
- You participate in an on-call schedule for P1 issues after business hours.
- In our fast-growing environment, you will always be looking to improve and adapt to the best way of working.
Gorilla is a startup that is surprisingly well organised for its size, mostly due to the business criticality of our work. As we receive daily benefits from personal development, we strongly encourage it. While we will push you to take responsibility for your growth, we will also give you time to grow.