The Energy Edge: agentic frontier

Tuesday 17th November 2026  |  Kings Place  |  London

The premier margin intelligence event for energy retail

The next installment in The Energy Edge from Gorilla is coming on the 17th of November at Kings Place, London.
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Our summer event was attended by energy retail leaders from the likes of British Gas, EDF, E.On, and one of the conversations that dominated that event was the growing importance of AI agents.
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The Energy Edge: agentic frontier will explore the path towards agentic AI in energy retail, and the foundations needed to make it work
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DATE

17 November 2026

TIME

09:00 – 14:00

LOCATION

London, UK

FORMAT

In Person

Speakers

Don McDonnell
WW Energy & Utilities Partner Lead at AWS
Don McDonnell is the Worldwide Energy & Utilities Partner Leader at AWS, where he drives global AI-powered solutions strategy for the energy sector. His career spans executive leadership at KW International, CES International, and 14 years leading McDonnell Group. A U.S. Navy combat veteran and recognised keynote speaker, Don brings strategic vision and hands-on market expertise to the Energy Edge stage.
Neil Procter
Technical Director & Chief Architect at Inardua
Neil Procter is Technical Director & Chief Architect at Inardua, specialising in enterprise Salesforce solutions for the Energy & Utilities sector. He joined Inardua from Centrica, where he led customer platforms spanning £2bn+ in revenue and five million customers across British Gas and Hive. Neil leads Inardua's technical and architecture teams, driving Salesforce innovation and agentic AI advances for some of the UK's largest energy businesses.
Ryan Thomson
Partner, expert in Energy and Resources at Baringa
Ryan is a Partner at Baringa and leads their Energy Services practice providing advisory services across the low carbon energy solutions and supply markets. He is a specialist in the electricity market advising Europe’s largest energy suppliers, investors and large energy users. He has a deep understanding of the B2B energy market and led the UK Government’s policy design to support B2B customers and energy suppliers through the energy crisis.
Ben Dugauquier
Director at Baringa
Ben is a Director with extensive experience across both B2C and B2B retail energy markets. Ben specialises in advanced analytics and customer segmentation modelling, with particular expertise in developing Customer Lifetime Value model to drive profitability and inform next-best-action strategies. More recently, his work has centred on modelling the impact of Market-wide Half-Hourly Settlement (MHHS) and low-carbon solutions on margin, enabling organisations to better understand value creation in a rapidly evolving energy landscape.
Carl Haigney
Vice President, Head of Energy Retail and Central Markets
Carl leads Capgemini’s Energy Retail and Central Markets business, bringing nearly four decades of experience in large‑scale digital transformation, complex sourcing and enterprise technology programmes for energy and infrastructure clients. Carl has nearly four decades of experience in digital transformation and enterprise technology for energy clients including Centrica, EDF Energy and National Grid. He champions Capgemini's partnerships across the sector, including with Gorilla.
Ruben Van den Bossche
CEO at Gorilla
Ruben Van den Bossche is co-founder and CEO of Gorilla, where he leads the company’s long-term strategy and drives its international growth. He is a tech innovator focused on transforming the energy retail sector, and the creator of the Energy Margin Intelligence (EMI) category, a new approach that helps retailers see, steer and protect margin across pricing, forecasting, risk and finance. Ruben holds a PhD in Cloud Computing.
Joris Van Genechten
VP Product & Engineering at Gorilla
Joris, a co-founder and VP of Product and Engineering at Gorilla, is responsible for shaping product strategies, driving performance, and leading teams in product development and engineering. With over 10 years of experience in the energy sector, he brings deep industry knowledge to building data-driven products for energy retailers. Before Gorilla, Joris was a Product Manager at November Five, where he was building his expertise in product portfolios and leading product teams.
Harry Wheeler
Head of UK Customer at Gorilla
Harry is a leader within the Customer team at Gorilla. With fifteen years experience across the software sector and the past year focused on energy, he helps customers demonstrate the value of the Gorilla Platform, and as the industry moves toward energy margin management, the impact that shift can have on energy retailers. Helping them truly navigate an increasingly complex and fast-changing market.
Our customers

Trusted by leading energy retailers

The Energy Edge: agentic frontier

Agenda

Tuesday November 17th
09:00 AM
Registration & refreshments
09:40 AM
Keynote: Wholesale to Cash: Agentic AI and the New Margin Advantage
Presented by Don McDonnell of AWS
10:25 AM
CEO Address: the unglamorous work first
Every retailer wants to point AI at their margin problem and have it solved. But AI doesn't fix a shaky commercial foundation — it just runs faster on top of whatever is already there, mess included.
11:00 AM
Partner Showcase
Live from Inardua: the CRM agent they've built and put into production, working directly with Gorilla. Be the first to see a real agent working on real margin data.
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Live from Capgemini: meet Penny and Billy, the AI agents that compare B2B quotes line by line, watch price curves, and catch billing data errors before they reach the customer.
11:20 AM
Coffee and networking
Enjoy refreshments and visit the demo stations to see more AI agents in action.
11:40 AM
Breakout sessions
Workshop by Baringa: the AI rollout playbook. Practical guidance for the leaders who carry the risk.

User session: a hands-on session with the Gorilla team, giving attendees space to experiment with the Gorilla MCP.
12:40 PM
Gorilla Showcase
Portfolio-level insights, the cost & risk hub, contract profitability, and AI agent support.
01:15 PM
Lunch
Stay for a networking lunch - a chance to catch the live demos again, and talk all things agentic frontier with the speakers and the Gorilla team.

Highlights from the Summer edition of The Energy Edge

Gorilla Energy Edge highlights video

Read more

Blog
The Energy Edge: A Day of Margin by Design
Blog
More than 90% of European energy executives claim their margin reporting is accurate – but new research reveals “Margin Confidence Paradox”
Blog
How AI Is helping B2B energy retailers break through decades-old constraints